Support

Support and Contact

Use these channels for licensing help, purchase recovery, deployment questions, or rollout support.

Support inbox

Email support@knight-note.com for customer support, purchase issues, and general product questions.

Technical contact

Email technical@knight-note.com for deployment, API, and technical troubleshooting questions.

Purchase recovery

If a PayPal payment succeeds but your desktop app does not activate automatically, reopen the app and use the License screen's restore purchase flow, or contact support with your order id.

Service status

You can check the production API endpoint at api.knight-note.com/health.